Dar Al Sharq Digital Store (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We collect only the data necessary to operate our services.
a. Personal Information
When you make a purchase or contact us, we may collect:
- Full name
- Email address
- Phone number (optional)
- Billing information (processed securely via third-party providers)
b. Automatically Collected Data
When you browse our website, we may collect:
- IP address
- Device and browser type
- Pages visited and interactions
- Date and time of access
2. How We Use Your Information
We use your information to:
- Process and deliver digital products
- Send order confirmations and customer support responses
- Improve website performance and user experience
- Analyze website usage using tools such as Google Analytics
- Detect and prevent fraud or misuse
We do not sell, trade, or rent your personal data to third parties.
3. Legal Basis for Processing (if applicable)
We process your data based on:
- Your consent (e.g., when contacting us)
- Contractual necessity (to deliver purchased products)
- Legitimate interest (to improve services and security)
4. Payments & Transactions
All payments are processed through secure third-party payment providers.
We do not store or have access to your full payment details (such as credit card numbers). All transactions are encrypted and handled securely by the payment gateway.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Understand user behavior
- Enhance user experience
You can control or disable cookies through your browser settings.
6. Data Sharing
We may share limited data with trusted third parties only when necessary, including:
- Payment processors
- Hosting providers
- Analytics services (e.g., Google Analytics)
These providers are required to handle your data securely and confidentially.
7. Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
After that, your data is securely deleted or anonymized.
8. Data Security
We implement appropriate security measures, including:
- SSL encryption
- Secure servers
- Limited access to personal data
While we strive to protect your information, no method of transmission over the internet is completely secure.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to certain data processing
To exercise your rights, contact us using the details below.
10. International Users
By using our website, you understand that your data may be processed in Qatar or in other countries where our service providers operate.
11. Children’s Privacy
Our products are intended for purchase by adults (parents or guardians).
We do not knowingly collect personal information from children.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
13. Contact Us
For any questions or requests regarding your data:
- Email: [email protected]
- Phone: +974 44557777
- Address: Doha, Qatar